Running a campground means juggling a lot of details, and getting guest signatures on important documents is part of that. But wouldn’t it be nice if it was simple, convenient, and secure? That’s exactly why we created Sign+Store. It’s here to make things easier for you—whether that’s organizing waivers for pet-friendly cabins or capturing liability releases in advance.

We know you might have a few questions about how CampLife’s Sign+Store works and how it can fit into your reservation process. To help, we’ve rounded up answers to some of the most common questions about this feature. Let’s dive in!

What if a guest makes a reservation over the phone? Can they still sign electronically? 

Absolutely! Sign+Store is designed to work with all types of reservations, including phone bookings. If a guest calls in to make a reservation, your team can email them a link to the required document. They just click the link, review the document, and e-sign the PDF from wherever they are. 

Can I assign different documents for different site types?

Yes, Sign+Store makes it easy to assign documents and capture electronic signatures based on site type. For example, if you have pet-friendly cabins, you can set up a pet waiver that automatically attaches to any cabin reservation where a guest indicates they’re bringing a pet. This way, guests booking a pet-friendly cabin will see and sign the waiver right in their reservation process, keeping things simple and organized.

Can guests be required to sign a document before completing an online reservation or checking in?

They sure can! Sign+Store gives you the flexibility to require signatures exactly when it works best for your park. Many campgrounds prefer that guests sign before finalizing their online booking. Now, with a quick pop-up, guests can sign the required documents before they proceed to payment. No need for follow-up reminders or tracking down signatures after booking—everything is handled upfront.

If your park prefers to collect signatures closer to check-in, Sign+Store has you covered there, too. By adjusting your settings, you can allow guests to sign their documents anytime before arrival or even at check-in. Whether you want everything signed in advance or are okay with handling signatures on arrival day, Sign+Store fits right in with your style. 

More Than Just Signatures: Easy Document Storage

With Sign+Store, guest documents are stored securely and organized in one place, making document archiving effortless. Each signed waiver or agreement is saved with the reservation record, so there’s no need to sift through paperwork or search for files. If a guest ever needs a copy, they can download it as a PDF anytime, reducing the need for calls and keeping things easy for everyone.

Ready to Learn More?

If you’re curious to see how CampLife’s Sign+Store feature can work at your park, we’d love to chat.

• For CampLife Customers: Reach out directly to our Customer Success team to get set up with Sign+Store and explore how it could help streamline your guest check-ins and document management.
• For Those Considering CampLife:  Reach out to ask questions, get more details, or see this feature in action. 

CampLife is here to make running your campground just a little easier, one signature at a time.