Compensation: $46 – $52K per year

Posting Date: October 3, 2024

Location: Remote/work from home in Tennessee, Alabama, Georgia, or Kentucky (Basically within reasonable driving distance of Nashville and Chattanooga, Tennessee)

Besides making incredible software that helps park operators live their BEST lives, we strive to create dependable relationships with our customers and each other.

You’d be a CampLife evangelist, providing the kind of solutions that showcase your fantastic problem-solving skills and the best features of our software. You’d listen well and gather essential details on phone, email, and chat conversations. You’d use trouble-shooting skills and knowledge of computers and systems to diagnose and quickly find resolutions to customer concerns. And, you’d cheerfully walk them through fixes using non-jargony language.

You’d be a go-to specialist (within the larger Customer Success team) for any accounting-related software issues that arise. You’d have a thorough understanding of how the accounting functions work within our system, the differences between cash and accrual accounting methods, and be able to explain solutions to our customers in plain language.

You’d also enjoy creating proactive training and support for customers before they even know they need it! And you’d collaborate with our larger team to find ways to make record-keeping, financial, and reservation processes so simple for campground owners that they’re able to get back to what they do best—creating unforgettable experiences for their campers.

Compensation: $18 – $24 per hour

Posting Date: October 3, 2024

Location: Hybrid/Work from home near Chattanooga, Tennessee

We’re growing rapidly, and we know it requires communication and attention to detail to maintain the relationships we’ve formed. As our Administrative Assistant (or rather our Operations Whiz and Admin Dynamo), you’ll help keep us proactive and organized by efficiently handling administrative tasks in a wide range of areas from scheduling cost-conscious travel and meeting arrangements, to communicating with customers regarding their accounts.

Understanding that no two days may look alike, you’ll be there to help with the big and little things that take organizational skills, logistical prowess, and good ol’ fashioned dependability. While you know how to craft a professional email with the best of them (and even make a grammar hound smile), you also understand that sometimes the best way to help is as simple as lending an extra set of hands whether that's organizing supplies, rolling your sleeves up to help load up the van for a road trip, or tackling errands to keep the show running smoothly.

You’re a good listener who’s comfortable balancing overall business goals with team members’ needs and concerns. You’ll use good judgment about when to share important information and when to keep something confidential, as well as tactfully handling important conversations. You love working with teams and equipping people with the right tools to get stuff done. You’re a forward thinker who likes solving puzzles and finding creative, efficient solutions.

We want our customers to experience the same pleasant, personal interaction with our team that they provide to their guests—and you can help us by handling the behind-the-scenes details to make our passionate team even better.

While the work is performed remotely, you will need to travel from time to time to complete tasks locally and attend CampLife meetings and events at various locations around the country.