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Careers at CampLife

be a CampLifer!

Who you are

Your friends describe you as a “go getter” You are a forward thinker who likes to embrace new technologies and find creative, efficient solutions. You generally take life by the horns but understand that you are not always the smartest person in the room. You enjoy working with people, you’re collaborative, humble, willing to ask questions and provide answers. You get that to succeed, everyone must succeed, and that our customers come first.

Who we are

As outdoor enthusiasts, camping is an essential part of our recreation with friends and family. However, we realized that booking a campsite wasn’t nearly as easy as booking a hotel stay. Why couldn’t it be that easy to reserve time in nature? So in 2006 we set out on a new adventure—make a simple and intuitive way to book a campsite on the interweb. Since then, we’ve become one of the fastest growing (adding new customers all the time), industry-leading, cloud-based campground management and online reservation software companies.

We’re an intentionally small team based in Tennessee and we take our time finding the right people who believe in our mission. For us, this is not just a job—it’s our passion! We take pride in our work and “own our own stuff”. We work hard to be proactive and solve problems. But most importantly, we get what good customer service looks and feels like and want to be the best! We either add value to the market by making campground management and reservations easy, or we find something else to do. To quote the great Yoda, “Do or Do Not. There is no try!”

Want to be a CampLifer? Fantastic!

We believe in hiring smart people and giving them the support they need. Besides working with a team fueled by a mission, you may also enjoy some of these perks:
A fully remote position
Competitive paid time off plan, including holidays and your birthday
Health, life, vision, and disability insurance
Retirement Plan
If this sounds like the type of position that pumps you up (or at least makes you smile) please send a resume and cover letter to jobs@camplife.com. When you send those two items, tell us a bit about yourself:

- What was the last book you read and how did it impact you?
- How would you define an excellent team player?
- How have you served others in the past 12 months?

We hope to hear from you soon!

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Open Positions

Accounting and Customer Success Coach Administrative Assistant (Operations Whiz and Admin Dynamo)

Techie Accounting & Customer Success Coach

Compensation: $46 – $52K per year
Posting Date: October 3, 2024
Location: Remote/work from home in Tennessee, Alabama, Georgia, or Kentucky (Basically within reasonable driving distance of Nashville and Chattanooga, Tennessee)

What you'll do

Besides making incredible software that helps park operators live their BEST lives, we strive to create dependable relationships with our customers and each other.

You’d be a CampLife evangelist, providing the kind of solutions that showcase your fantastic problem-solving skills and the best features of our software. You’d listen well and gather essential details on phone, email, and chat conversations. You’d use trouble-shooting skills and knowledge of computers and systems to diagnose and quickly find resolutions to customer concerns. And, you’d cheerfully walk them through fixes using non-jargony language.

You’d be a go-to specialist (within the larger Customer Success team) for any accounting-related software issues that arise. You’d have a thorough understanding of how the accounting functions work within our system, the differences between cash and accrual accounting methods, and be able to explain solutions to our customers in plain language.

You’d also enjoy creating proactive training and support for customers before they even know they need it! And you’d collaborate with our larger team to find ways to make record-keeping, financial, and reservation processes so simple for campground owners that they’re able to get back to what they do best—creating unforgettable experiences for their campers.

What you need

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Administrative Assistant (Operations Whiz and Admin Dynamo)

Compensation: $18 – $24 per hour
Posting Date: October 3, 2024
Location: Hybrid/Work from home near Chattanooga, Tennessee

What you'll do

We’re growing rapidly, and we know it requires communication and attention to detail to maintain the relationships we’ve formed. As our Administrative Assistant (or rather our Operations Whiz and Admin Dynamo), you’ll help keep us proactive and organized by efficiently handling administrative tasks in a wide range of areas from scheduling cost-conscious travel and meeting arrangements, to communicating with customers regarding their accounts.

Understanding that no two days may look alike, you’ll be there to help with the big and little things that take organizational skills, logistical prowess, and good ol’ fashioned dependability. While you know how to craft a professional email with the best of them (and even make a grammar hound smile), you also understand that sometimes the best way to help is as simple as lending an extra set of hands whether that's organizing supplies, rolling your sleeves up to help load up the van for a road trip, or tackling errands to keep the show running smoothly.

You’re a good listener who’s comfortable balancing overall business goals with team members’ needs and concerns. You’ll use good judgment about when to share important information and when to keep something confidential, as well as tactfully handling important conversations. You love working with teams and equipping people with the right tools to get stuff done. You’re a forward thinker who likes solving puzzles and finding creative, efficient solutions.

We want our customers to experience the same pleasant, personal interaction with our team that they provide to their guests—and you can help us by handling the behind-the-scenes details to make our passionate team even better.

While the work is performed remotely, you will need to travel from time to time to complete tasks locally and attend CampLife meetings and events at various locations around the country.

What you need

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