Learn how Gary Ott simplifies operations, increases profits, and saves time across four parks.
"My family and I owned a campground in Florida from 2008 to 2018. During that 10-year period, we used several of the main software providers out there. We couldn’t find one that had everything we were looking for so we kept trying different ones."
When Gary started fresh with new parks in Pennsylvania, he wanted a solution that could meet all of his parks’ needs—not just part of them.
"The correct software is one of the most important pieces to running a successful campground. I needed software that was user-friendly enough for my staff, yet complex enough to let me run detailed reports. It had to have an online reservation system with an interactive map and photos of the sites. It needed to be reliable, with helpful and timely support staff for any questions."
"When we purchased a large campground, the onboarding team at CampLife successfully transferred over all 3,200 reservations and had us ready for online reservations on the first day we owned it!"
Gary’s team didn’t have to start over or re-enter anything. The CampLife team got them up and running without disruption.
"This campground previously did not have online reservations, and in our first season we had over 3,000 reservations online."
"Between our 4 locations, we take in nearly 19,400 reservations. We average anywhere from 45 to 65% of our reservations online. That's approximately 10,000 reservations that I do not have to physically take in person or over the phone."
CampLife’s online reservation system doesn’t just save Gary’s time—it improves the guest experience.
"I get a lot of guest comments about how easy it is to use the online booking system. That is my best employee—the online reservation system."
Gary’s team added Dynamic Pricing at all their locations. And it paid off.
“We can see an extra 50-75k per year by doing this, and we only have to set it up one time, and it works really well. Also important to note this increase in sales goes straight to our bottom line profit. There are no extra costs or expenses once set up to create this added revenue.”
For Gary, reports aren’t just numbers. They’re how he tracks performance across all four parks.
"We look at Payment Report Summary, Reservation by User, Arrival Report by Site, and Reservation by Count by Day Created. Once you start using them, it’s easy to see how things are trending and where you’re headed."
He also keeps an eye on non-site revenue. "I use the Non-Inventory report for store sales and to track larger bulk items like propane, firewood, ice, laundry, and sales in the arcade."
“CampLife has the best support channel I have seen from any vendor/supplier that I interact with. Any time I have a question they don’t just tell you, they teach you so that you can learn and do it again on your own.”
“It works 24/7, creates thousands of reservations online, and is constantly improving and adding new features.”
Let’s talk about how CampLife can make a difference for your campground.
Reach out today! We’d love to learn about your park and how CampLife can help.
Email us at
sales@camplife.com
Call us at
877.783.2367
